View the Phone Number of an Employee who is "Not Registered" Follow
The agent dashboard is your centralized hub to follow up with employees. It stores their contact information for you to access. If any employees listed in your "Employees" tab have "Not Registered" in place of their contact information, they have yet to add the app to their home screen and open your app.
When employees open the app, they are prompted to register. Until they register, their contact information won't be readily visible in the dashboard. To view the obscured contact information, hover over the "Not Registered" text and click "View Number" or "View Email" to see the contact information.
If a phone number is obscured with the text "Blocked", the employee replied to a text with "BLOCK", so you are unable to view the number.
Click the "Phone" column header to sort by Unregistered employees.