Notes FAQ Follow
Is there a limit for how many notes I can assign to an employee?
No - there is no limit on the number of notes agents can add to an employee.
Can I search or sort an employee’s notes?
There is no sort of search filter within the dashboard though you can use the ctrl+F keyboard command to search for a word within notes in an employee’s profile.
What does the number next to the notes icon mean?
The number next to the notes icon represents the number of notes associated with the corresponding employee.